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Privacy Policy

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Effective Date: June 2025


This Privacy Policy describes how Cool Cover Caribbean collects, uses, stores and protects your personal information when you visit our website or contact us.

By using our website, you agree to the terms of this policy.

1. Who We Are

Cool Cover Caribbean is an official distributor of Sentimo® products, including air conditioning covers and bin covers. We operate in the Caribbean region and offer both online configuration and personal consultations.

Contact Details:
📧 info@coolcovercaribbean.com
🌐 www.coolcovercaribbean.com

2. What Personal Data We Collect

We may collect and process the following information:

  • Name and contact information (e.g. email address, phone number)

  • Shipping and billing address (when applicable)

  • Information you provide through contact forms or quote requests

  • IP address, browser type, and device information (via cookies)

  • Your communication preferences (e.g. newsletter opt-in)

We do not collect sensitive data (e.g. religious beliefs, health information) unless required for a specific service and with your explicit consent.

3. Why We Collect Your Data

We collect personal data to:

  • Respond to quote or consultation requests

  • Process orders and deliver products

  • Improve our website performance and user experience

  • Send updates, promotions or service information (only with your consent)

  • Meet legal obligations

4. Legal Basis for Processing

We only collect and use your personal data when:

  • You have given consent (e.g. newsletter or form submission)

  • It is necessary for fulfilling a contract (e.g. product order)

  • We are legally required to (e.g. invoicing)

  • It is in our legitimate interest (e.g. improving our service)

5. Data Retention

We retain personal data only as long as necessary for the purposes stated above. If you request deletion or withdraw your consent, we will delete your data unless we are legally required to keep it.

6. Sharing of Personal Data

We do not sell your data.
We may share data with third parties only when necessary:

  • Website or hosting providers (e.g. Wix)

  • Delivery partners

  • Analytics or marketing platforms (only if cookies are accepted)

All partners are required to handle your data securely and in line with privacy laws.

7. Cookies

We use cookies to improve functionality and track website usage. Read our Cookie Policy for full details.

You can always manage or disable cookies via your browser or the cookie settings on our site.

8. Your Rights

As a website visitor or customer, you have the right to:

  • Access your personal data

  • Request correction or deletion

  • Withdraw consent

  • Object to or restrict processing

  • File a complaint with a local data authority (where applicable)

You can contact us at info@coolcovercaribbean.com for any privacy-related requests.

9. Changes to This Policy

Cool Cover Caribbean may update this Privacy Policy periodically. Any changes will be posted on this page with a revised “Effective Date.” We recommend checking this policy regularly.

By using this site, you agree to our collection and use of your information as described.

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